Privacy Policy

How DiscordGate collects, uses, and protects your personal data when you use our platform and services.

August 11, 2025
1

Introduction

By using discordgate.com, you agree to the practices described in this policy. We are committed to transparency and GDPR compliance regarding your personal data.

2

Information We Collect

  • Discord Profile: Username, avatar, user ID when you authenticate via Discord OAuth.
  • Email Address: Required for credit purchases and account management.
  • Server Information: Details about Discord servers you list on our platform.
  • Bot Data: Server statistics (member count, activity, metadata) collected by our Discord bot.
  • Technical Data: IP address, browser, OS, pages visited, and usage analytics.
  • AI Usage: Credits purchased/used, prompts, generated content, tool usage patterns.

AI Processing Notice

Prompts entered in AI tools may be processed by OpenAI. This data is anonymized and not linked to your identity. OpenAI complies with GDPR.

3

How We Use Your Information

  • Service Provision: To provide and improve our platform and AI tools.
  • Payment Processing: Managing credit purchases via Stripe.
  • Analytics: Understanding usage through anonymous statistics.
  • AI Content Generation: Processing prompts for Discord content.
  • Server Statistics: Maintaining accurate server listings.
  • Communication: Sending updates and notifications.
4

Data Sharing & Third Parties

  • Service Providers: Stripe (payments), OpenAI (AI), cloud hosting, analytics (Plausible).
  • Legal Requirements: We may disclose information to comply with laws or government requests.
  • Business Transactions: In case of merger or acquisition, data may be transferred with notice.
5

Data Security

  • Secure login via Discord OAuth
  • Limited access controls to sensitive data
  • Encrypted data transmission
  • Secure European cloud hosting
  • Continuous monitoring and regular security audits
  • 72-hour breach notification compliance
6

Your Rights Under GDPR

  • Right of access, rectification, and erasure
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with authorities
7

Data Retention

  • Data is retained as long as you use our services.
  • After 3 years of inactivity, we notify you before anonymizing your account.
  • If no response, your account is disconnected and anonymized.
  • Reconnecting after anonymization creates a new profile.
8

Cookies & Analytics

  • Only essential cookies for authentication and security
  • No marketing or advertising cookies
  • Plausible Analytics: GDPR-compliant, no personal data, no tracking
9

International Transfers

  • Data may be processed outside your country (Stripe, OpenAI, hosting)
  • Transfers comply with legal frameworks and EU standard clauses
  • No data sales to third parties

Questions About Your Privacy?

For any questions or to exercise your rights, contact our team.

privacy@discordgate.com team@discordgate.com
This privacy policy complies with GDPR and is effective as of August 11, 2025.